Return Policy:

Items purchased from E4F London may be returned within 7 days of the delivery date for a refund or exchange, with the exception of underwear and clothing of that sort. To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as when it was received.

To initiate a return, please contact our customer service team at info@e4flondon.com with your order number and reason for return. Once your return request is approved, you will receive instructions on how to proceed with the return.

Please note that shipping fees for returns are the responsibility of the customer, unless the return is due to an error on our part or a defective item.

Refunds will be issued to the original payment method within 7-10 business days after we receive the returned item.

Shipping Policy:

E4F London offers shipping to addresses within the United Kingdom. Shipping fees and delivery times may vary depending on the destination and shipping method selected during checkout.

Orders are typically processed and shipped within 1-2 business days after payment is received. Once your order has been shipped, you will receive a confirmation email with tracking information to track your package.

Please note that delivery times are estimates and may be affected by carrier issues. E4F London is not responsible for any delays or damages caused during transit.

If you have any questions or concerns about our return or shipping policies, please contact our customer service team at info@e4flondon.com for assistance.